Question 1

Do you deliver across Egypt?

Accepted Answer

Yes. We deliver to all governorates in 2–5 working days, with free delivery on orders above EGP 2,000.

Question 2

Can I pay cash on delivery?

Accepted Answer

Yes, cash on delivery is available nationwide. InstaPay and Vodafone Cash are also accepted on 01001009681.

Question 3

Can I add prescription lenses?

Accepted Answer

Yes. Send us your prescription on WhatsApp after ordering and we will fit the lenses before shipping.

Question 4

What is the return policy?

Accepted Answer

You can exchange or return unused frames within 14 days of delivery, in original packaging.

Question 5

Do you offer free eye tests?

Accepted Answer

Yes, free vision checks are available at our Hadayek El Ahram store during opening hours.

FAQ